Shipping

Shipping Rates

We ship to all corners of the planet. There are many options, rates, times and laws. All shipping rates are in USD. Here are the basic shipping options which we offer. If you require quicker shipping please inquire.

No Charge - Toronto, Ontario, Canada ONLY (pickup or delivery)
$10 - Ontario, Canada ONLY - Express Post (1 to 2 days)
$15 - All other areas of Canada ONLY - Express Post (2 to 4 days)
$20 - USA Express Post (3 to 5 days)
$20 - All of Europe including the UK - Airmail (7 to 10 days)
$20 - All of Asia, Australia, New Zealand, Africa - Airmail (7 to 10 days)
$45 - USA Overnight via FEDEX or UPS
$65 - UK & Europe via FEDEX

Shipping Information

Normally we ship orders between 1 and 3 business days, however depending on stock there could be a slightly longer delay. If so we will notify you via email with a projected shipping date. All of our products ship from Toronto, Canada. Normally we ship Express Post to Canada and the USA via Canada Post. Delivery times will vary depending upon the destination. Normally 1 to 3 days for Canada, 3 to 5 days for the United States. Our products qualify to enter the US and Mexico under NAFTA, the North American Free Trade Agreement. This agreement allows for the free movement of qualifying goods between Canada, Mexico and the United States. For other parts of the world like the UK, Europe, Australia, New Zealand and Asia shipping times can vary a huge amount, normally 7 to 10 business days but we have seen longer and shorter. Please be patient. We have no control over these times once your order leaves our office. You will be responsible for all duties, taxes and customs charges required for our products to enter your country. Other shipping options such as Fedex , UPS, etc. are available if quicker delivery is required however the costs rise drastically, in this case please contact us.


Returns

We will provide a full refund minus the cost of shipping for 30 days from the date of purchase provided the products are unopened or if the products are defective. If however the products have been opened and are in proper working order we will charge a 25% re-stocking fee to cover our costs of returned goods. Opened products cannot be re-sold as new and therefore must be reconditioned and discounted hence the re-stocking fee. You will be responsible for all shipping charges to return the product to us unless the product is defective. PLEASE NOTE: You must contact us prior to returning any products to obtain a return authorization number. We will not accept any shipments without this number clearly visible on the returned packaging.